Shipping Policy
Last updated: October 2025
At Brooklyn Stitchwear, we aim to deliver your orders quickly, safely, and efficiently across India. Please read our shipping policy below for details.
1. Shipping Coverage
We currently ship to all major cities and towns across India through trusted delivery partners such as Delhivery, Blue Dart, and DTDC.
International shipping is not available at this time.
2. Order Processing Time
- All confirmed orders are processed within 1–3 business days (Monday–Saturday).
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During sales, promotions, or festive seasons, processing times may be slightly longer due to high order volume.
3. Delivery Time
- Once shipped, delivery usually takes 3–7 business days, depending on your location.
- Metro cities may receive deliveries faster, while remote or rural areas might take longer.
- You will receive an email or SMS with tracking details once your order has been dispatched.
4. Shipping Charges
- Shipping charges (if any) are displayed at checkout before payment.
5. Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can track your shipment status directly using the courier’s website or through the tracking link provided.
6. Delays and Exceptions
While we strive to ensure timely delivery, there may be delays due to:
- Weather conditions
- Courier service disruptions
- Incorrect or incomplete address details
- Natural calamities or unforeseen events
In such cases, our support team will assist you in tracking and resolving the issue as quickly as possible.
7. Address & Contact Information
Please ensure that your shipping address, pin code, and contact number are correct at the time of placing the order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Contact Us
For questions or concerns about shipping, feel free to reach out to us:
📍 Address: Spice Garden Rd, Lakshminarayana Pura, Silver Springs Layout, Marathahalli, Bengaluru, Karnataka 560037
📞 Mobile: +91 8886241998
📧 Email: support@brooklynstitchwear.com