Privacy Policy
Last updated: 22/9/2025
Welcome to BrooklynStitchWear (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This privacy policy (“Policy”) tells you how we collect, use, store, disclose, and protect your personal information when you use our website https://brooklynstitchwear.com (the “Site”) and related services.
1. Information We Collect
We collect different types of information for various purposes in order to provide and improve our service to you. These include:
a. Personal Identification Information (PII):
- Name
- Email address
- Postal address (billing/shipping)
- Phone number
- Account credentials (username, password)
b. Transaction Information:
- Order history, products purchased
- Payment method & billing details
c. Usage Data:
- IP address
- Device type, browser type, operating system
- Pages visited, time spent, links clicked
d. Communication Data:
- Correspondence between you and us (via email, support, etc.)
- Marketing preferences
2. How We Use Your Information
We use personal data for purposes including:
- To process and fulfill your orders, including shipping, billing, and customer support
- To communicate with you about your orders, refunds, shipping, promotions, updates
- To improve the Site’s content, features, performance and user experience
- To send promotional emails if you opt-in
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Legal Basis for Processing
Where required by applicable law, we rely on the following legal bases for processing your personal data:
- Performance of contract (to perform our agreement with you, e.g., fulfilling orders)
- Your consent (e.g., for marketing communications)
- Legitimate interest (e.g., improving service, site security, fraud prevention)
- Legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers (e.g., shipping companies, payment processors) who help us fulfill our services
- Third-party analytics tools (to improve the Site)
- Legal authorities if required by law or to protect rights or property
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your shopping cart
- Analyze site usage to improve our service
- Show you relevant offers
You may control or disable cookies via your browser settings. However, some features of the Site may not work properly without cookies.
6. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, to comply with our legal obligations, resolve disputes, enforce our agreements, or as required by law.
7. Security
We implement reasonable and appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
8. Your Rights (Depending on Jurisdiction)
Depending on where you live, you may have rights such as:
- Right to access your data
- Right to correction or deletion of your data
- Right to object or restrict processing
- Right to receive data in portable form
- Right to withdraw consent
To exercise these rights, contact us using the details below.
9. Children’s Privacy
Our Site is not intended for children under [13 / as per local law]. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us; we will delete such information.
10. Third-party Links
Our Site may contain links to other websites operated by third parties. We are not responsible for their privacy practices. We encourage you to read the privacy policies of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site and updating the “Last updated” date above. Your continued use of the Site after those changes means you accept the updated terms.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: